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PRIVACY POLICY

Smithers Guesthouse

Last updated: March 2026

At Smithers Guesthouse, your privacy matters to us. This policy explains what information we collect and how we use it.

1. Information We Collect

When you contact us through our website, we may collect:

  • Your name

  • Your email address

  • Your phone number (if provided)

  • Travel dates and number of guests

  • Any other information you choose to include in your message

We only collect information that you voluntarily provide.

2. How We Use Your Information

We use your information to:

  • Respond to your inquiry

  • Check availability

  • Communicate about your stay

  • Confirm or manage bookings

We do not use your information for marketing unless you specifically request it.

3. How Your Information Is Stored

Messages submitted through our contact form are sent directly to our business email account.

We take reasonable steps to protect your information and keep it secure. We do not sell, rent, or share your personal information with third parties.

4. Sharing of Information

We do not share your personal information with third parties unless:

  • Required by law

  • Necessary to process a booking at your request

5. Data Retention

We keep inquiry emails for business record-keeping purposes. If you would like your information removed from our records, you may contact us at any time.

6. Your Rights

Under Canadian privacy law, you have the right to:

  • Request access to your personal information

  • Request corrections

  • Request deletion of your information

To make a request, please contact us at:

Email: office@smithersguesthouse.com
Phone: 1.250.847.4862

7. Contact Us

If you have any questions about this Privacy Policy, please contact:

Smithers Guesthouse
Smithers, British Columbia, Canada
Email: office@smithersguesthouse.com